Security Policy

Your security is a priority at ottofrei.com. To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system using 256-bit encryption.   We use Extended Validation SSL Certificates, which provide the highest level of online assurance thanks to a process that’s standardized across all Certification Authorities. Using the most extensive SSL vetting process available, these certificates are available only to corporations which are legally registered in the U.S., Canada, UK, New Zealand, and Australia and verified with a registered status of “Good Standing”, “Active”, or equivalent.

To ensure that your connection is secure while making an online purchase, check the lower left-hand corner of your browser window for an unbroken key or closed lock symbol, indicating that SSL is active and your information is safe. If your browser doesn't accept the SSL technology, transactions will not be permitted.  To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser.

For maximum security, we do not store your credit card information.   Credit cards are processed in real-time by one of the industry’s most secure and reliable payment solutions.   Credit card data is encrypted for all such transactions.   Shopping at ottofrei.com is safe, convenient, and secure.

In addition, we are constantly ensuring the security and reliability of our overall network and infrastructure. We apply industry-accepted control and security measures and programs, as well as testing processes to monitor and test the security of our systems.

If at any time you are uncertain about the security of our site, view our Privacy Policy or call Customer Service at 1-800-772-3456.

Protection Against Credit Card Fraud

Under consumer protection laws, your liability is limited to $50 in cases of fraudulent charges to your credit card account.