Customer Service: 1-800-772-3456 x 1 in the USA and Canada

From outside the USA and Canada 1-510-832-0355 x 1
Monday-Friday, 8am-5:00pm Pacific time
Press 1 for the Tools and Findings Department

Fax: 1-800-900-3734 in the USA and Canada or 1-510-834-6217
Business line: 1-510-832-0355 x1

E-mail: info@ottofrei.com

Main Office & Warehouse Located in Oakland, California USA
126 2nd Street
Oakland, California 94607

Counter hours: Monday-Friday, 8:30am-12:30pm & 1:30pm-5:00pm

In the historic Jack London Square warehouse district.
6 blocks from the Lake Merrit Bart Station.
2 blocks from the 980/880 freeway.

Branch Office
Counter hours: Monday-Friday, 9am-5:00pm
760 Market Street, Room # 905
San Francisco, California 94102
In the historic Phelan Building, right next door to the Revere Academy of Jewelry Arts.
The northeastern exit to the Powell Street Bart Station is steps away from 760 Market Street.

For Service Help, please click here.