If you're shipping outside the United States and you're not seeing any delivery methods during checkout, it can be for one of the following reasons:
Address Error
Our Shopify powered website will use Google to suggest your correct address during checkout. Try using its recommendation. Often times it will solve the problem.
Hazardous - No Air Shipping
Items desginated hazardous can only ship via UPS Ground in the United States of America. Please remove any hazardous items for your cart. We apologize for the inconvience.
Freight Items
Items designated as 'freight' can only be shipped via one of our freight carriers inside the United States of America (call for Canada or Hawaii).
Please remove freight items from your cart to check out online. If you still want to order the large item please give us a call to learn about alternative shipping options. International freight shipping charges are very expensive and can make shipping big heavy items like workbenches and rolling mills are prohibitable expensive.
Still No Delivery Methods Available?
If you still do not see any delivery methods and you're browsing our website during the business hours of 8:30 am - 5:00 pm PST, you can chat with us live. If you're browsing outside of business hours please send us an email at info@ottofrei.com. We will be able to get you a custom shipping quote and email you a link to checkout online.