In rare instances, OttoFrei.com may apply a restocking fee, typically ranging between 10% - 20%. The specific amount varies based on the size of the item and will be deducted from the total refund.
Notification of Restocking Fees:
Our customer support team will promptly inform you if a restocking fee is applicable. We believe in transparency and will provide clear communication regarding any potential fees associated with your return.
Should you have any questions or require further clarification, feel free to reach out to our customer support team for assistance.
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