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Contact Us Jewelry School Partners Help Center Submit Tax Exemption Quick Order

Submit a Tax Exemption Certificate

Use this form to file a resale or exemption certificate with Otto Frei. Once it's approved, we take sales tax off the items it covers on your orders.

Have these ready

  • Your seller's permit or state tax ID number
  • The state or states you ship to

After you submit

  • Your certificate shows in My Account > Tax Exemption. Most are approved the same business day.
  • Tools and equipment stay taxable unless your exemption covers them.
  • Tax charged on an order placed before approval can be refunded. Email [email protected] with the order number.

Note: Under "Select/describe the items that qualify for exemption," select only GEM FINDINGS RESALE and METALS RESALE. Certificates that include TOOLS RESALE or BATTERIES can't be submitted at this time. Describe the items you purchase in "Provide a description of the property or services sold by purchaser," and we'll add any other product categories to your certificate. We'll contact you by email or phone if we need more information.

Questions?

  • Email: [email protected]
  • Phone: (800) 772-3456, Monday to Friday, 8:30 am to 5:00 pm Pacific