On February 23, 2023 Otto Frei launched a new website on the Shopify platform. Gift Certificates purchased before that date will not work in the new site. There are two options to resolve this:
Option 1:
Please contact us via LiveChat, e-mail, or phone to get new code that will work on our new website.
Option 2:
If you're ready to submit your order and are okay with authorizing a higher amount on your credit card, you can leave us a note with your gift certificate code in the special instructions box and we will apply the balance to your order and refund you that amount to your credit card