Tax Exemption Now Lives in Your Account

You can now file and track your tax exemption certificates in My Account. Sign in, open Tax Exemption, and every certificate we have on file for you is listed with its state, what it covers and its status.

What you'll find there

• Status at a glance: In Review, Active or Expired. We also email you from [email protected] when a certificate is approved.
• Details: which product classes are tax exempt and which stay taxed, and a link to your certificate's PDF.
• Submit a Certificate: opens the certificate form in a new tab.

How to submit a certificate

1. Sign in and open My Account > Tax Exemption, or click Submit Tax Exemption at the top of any page.
2. Press Submit a Certificate.
3. Pick the states you ship to, choose Resale, and choose what you resell. Most jewelers pick Metals and Gem Findings.
4. Sign and submit. Most certificates are approved the same business day.

Your certificate covers your future orders until it expires, if it has an expiration date. Some states' certificates expire, so submit a new one when yours does.

Good to know

• If you file under Resale, only claim exemption on the items you resell. You're responsible for any tax due on items you use yourself, including if your state audits your purchases.
• Ordered before your certificate was approved? Email [email protected] with the order number within 60 days of the order.
• You can file for any state you ship to, even one where we don't collect tax today.

More answers are in the Tax Exemption FAQs.