We're on three platforms, and each one is good for something different:
Facebook is where we post new arrivals, closeout deals, and shop news.
Instagram has bench photos, tools in use, and what's new at the store. We've been at this since 1930 and the feed shows it.
YouTube is our home for tool demonstrations and technique videos. If you're deciding between two models, start here.
One thing worth knowing: social media inboxes are not a fast way to reach us about an order. For anything with an order number attached, track it here, email [email protected], or call (800) 772-3456, phone hours: Mon - Fri 8:30am - 5:00pm PST.
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Good. Back to the bench.
Then let's get you a person.
Call (800) 772-3456, phone hours: Mon - Fri 8:30am - 5:00pm PST, or send the question straight to the crew. We will already know which article let you down.
