How do I get a sales tax refund after submitting my certificate?

If tax was charged on an order before your certificate was approved, we refund the tax on the resale items in that order. Email [email protected] with the order number as soon as your certificate is approved. Requests must reach us within 60 days of the order.

We send you a credit memo and refund the tax to the card you paid with.

Items you use yourself, such as tools you don't resell, aren't refunded. Orders placed through Shop, Facebook or Google can't be refunded this way: those sites collect and pay the tax themselves.

I have a reseller's license but ordered before filing it

Submit your certificate from My Account > Tax Exemption first, so it's on file for future orders, then email us the order number. The tax on the resale items is refunded the same way.