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Taxes & Resale

How do I submit a tax exemption certificate?

Updated November 2026

We need a resale or exemption certificate on file before we can take sales tax off your orders. You file it from your account, and it covers your future orders until the certificate expires, if it has an expiration date. Some states' certificates expire, so submit a new one when yours does.

  1. Sign in and open My Account > Tax Exemption. You can also click Submit Tax Exemption at the top of any page.
  2. Press Submit a Certificate. The certificate form opens in a new tab.
  3. Pick the state or states you ship to and your reason for exemption. Most jewelers choose Resale.
  4. Choose what you resell. Most jewelers pick Metals and Gem Findings. Describe what you buy from us in a few words.
  5. Sign and submit. Your certificate shows on your Tax Exemption page. Most are approved the same business day.

Can I file for a state where you don't charge tax?

Yes. The states where we collect tax can change, so a certificate on file means you're covered from the day we start collecting there.

Is my seller's permit the same thing?

No. Your seller's permit (or state tax ID) is the number the certificate is built from. The form turns it into the certificate we need.

Can't use the form?

Email a signed copy of your certificate to [email protected] and we'll add it to your account.

Submit Tax Exemption, at the top of every page.
Submit Tax Exemption, at the top of every page.
Your Tax Exemption page in My Account. Each certificate shows its state, what it covers, its status and when it expires.
Your Tax Exemption page in My Account. Each certificate shows its state, what it covers, its status and when it expires.
The certificate form starts by asking which states to cover.
The certificate form starts by asking which states to cover.

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Call (800) 772-3456, phone hours: Mon - Fri 9:00am - 5:00pm PST, or send the question straight to the crew. We will already know which article let you down.